Frequently asked questions
Short answers to what people ask most. Missing something? Write to us.
Frequently asked questions
What does the product do?
It reads receipts and invoices, proposes the booking with account and VAT code, and prepares everything for your tax advisor. You approve every booking before it is posted, then export to DATEV or BMD.
Does the AI post bookings on its own?
No. The AI only creates proposals. A booking is posted only after a person with the right role has approved it.
Which export formats are supported?
DATEV and BMD exports for your tax advisor, plus CSV and PDF. Sales invoices can be created as ebInterface or XRechnung, and incoming ZUGFeRD invoices are read.
Which countries is Saldek for?
Fully for Austria and Germany: chart of accounts, tax codes, advance VAT return (UVA or UStVA), cash-basis accounting (E/A or EÜR), the small-business rules and accountant export. In the other EU countries, and in Switzerland and Liechtenstein, you get the basic package: receipt capture, AI extraction, invoicing and accountant export, but no country-specific tax return.
Is there an e-invoicing obligation in Austria?
For invoices to federal public authorities, yes (ebInterface or PEPPOL). A general B2B obligation does not exist in Austria yet; EU rules (ViDA) will require structured e-invoices for cross-border B2B trade from July 2030.
Where is my data processed?
Saldek runs on servers of Hetzner in Germany, where the database with your accounting data is kept. Your document files are stored with Amazon Web Services in Frankfurt, Germany, and the encrypted database backups with Amazon Web Services in the EU. In the standard mode, TypeSafe and OpenAI read documents in the USA, and Google if OpenAI cannot give a usable answer; TypeSafe also helps with booking proposals, bank matching and duplicate checks. Saldek sends data to them only under their data processing agreements, with the EU standard contractual clauses or the EU-US Data Privacy Framework as the transfer basis, and they keep it only for a limited time. In the “Without AI” mode, no data goes to an AI provider. Your documents are not used to train AI models. Details are in the privacy policy and the list of subprocessors.
What are AI credits?
AI work — reading a document and preparing the proposal — is metered in credits. Every plan includes a monthly amount, and unused plan credits carry over to the next month; you see the usage per document and can top up at any time.
Can my tax advisor work with it?
Yes. Invite them with the accountant role. They see approved bookings with the original documents and can export them to DATEV or BMD.
How does the trial work?
After signing up you can use all features for 30 days with included credits. No credit card is required. Afterwards you choose a plan. Without a plan your account stays readable: you can still view and export everything, and nothing is deleted.
Does the product replace my tax advisor?
No. It is software for pre-accounting and does not provide tax advice. Tax assessments and filings remain with you or your tax advisor.
Which languages are available?
German, English, Turkish, French, Italian, Spanish, Croatian and Serbian.