İçeriğe geç

Yasal

Veri işleme sözleşmesi

Saldek'te muhasebe verilerinizin işlenmesine ilişkin GDPR md. 28 uyarınca veri işleme sözleşmesi.

Son güncelleme: 10 Ekim 2026

Bu çeviri yalnızca bilgilendirme amaçlıdır. Hukuken yalnızca Almanca metin bağlayıcıdır. Almanca asıl metni okuyun

1. Konu ve kapsam

Bu sözleşme, muhasebe ve belge veri çıkarma platformu Saldek'in sunulması kapsamında, müşterinin (veri sorumlusu, Verantwortlicher) adına FluxonLab (veri işleyen, Auftragsverarbeiter) tarafından kişisel verilerin işlenmesine ilişkin tarafların hak ve yükümlülüklerini düzenler.

Veri türleri: Finans ve muhasebe verileri, fatura ve belge verileri, e-posta adresleri dahil iş ortaklarının (tedarikçiler/müşteriler) ana verileri, KDV kimlik numarası (USt-IdNr./UID), banka bilgileri (IBAN/BIC), kayıt notları.

İlgili kişi kategorileri: Veri sorumlusunun çalışanları, organları, müşterileri ve tedarikçileri.

2. Veri işleyenin yükümlülükleri (GDPR md. 28(3))

a) Talimatlara bağlılık (md. 28(3)(a)): Veri işleyen, kişisel verileri yalnızca veri sorumlusunun belgelenmiş talimatı üzerine işler. Müşteri verileri Almanya'da saklanır: veritabanları Hetzner Online GmbH'nin sunucularında, belge dosyaları Amazon Web Services'te Frankfurt am Main bölgesinde. "Standart" modda ABD'deki alt işleyenler (bkz. d bendi) belgeleri okumak, hesap atamaları önermek, hesap hareketlerini belgelerle eşleştirmek ve mükerrer kayıtları tespit etmek için belgeleri, kayıt bilgilerini ve içe aktarılan hesap hareketlerini işler; iletilen verileri yalnızca gizlilik politikasında açıklandığı gibi sınırlı bir süre saklarlar. Aktarım AB standart sözleşme maddelerine, Google için AB-ABD Veri Gizliliği Çerçevesi'ne (EU-US Data Privacy Framework), aksi halde yine AB standart sözleşme maddelerine dayanır. "Yapay zekâ olmadan" modunda aktarım yapılmaz. Moddan bağımsız olarak ABD'deki Resend hizmetin e-postalarını gönderir; bunlar arasında müşterinin belirttiği adreslere davetler, müşterinin kaydettiği e-postayla belge girişi gönderen adreslerine doğrulama kodları (her biri kuruluşun adıyla) ve müşterinin Saldek üzerinden belirttiği alıcılara gönderdiği faturalar (PDF eki olarak fatura ve yanıt adresi olarak kuruluşun e-posta adresiyle) bulunur (bkz. liste); bu aktarım da AB standart sözleşme maddelerine dayanır. E-postayla belge girişi kurulmuşsa, Mailgun Technologies, Inc. (ABD) kuruluşun giriş adresine gelen e-postaları AB bölgesinde karşılar; bu aktarım AB-ABD Veri Gizliliği Çerçevesi'ne, aksi halde AB standart sözleşme maddelerine dayanır. Amaçlar ayrıca "Saldek'e Sor"u (soru, konuşmadaki önceki sorular ve belgelerle kayıtlardan uygun alıntılar, kaynak gösteren bir yanıt oluşturmak için yapay zekâ hizmetlerine iletilir) ve sesli notlar ile sesli girişi (kaydın metne dönüştürülmesi) kapsar; ayrıntılar Ek II'dedir.

b) Gizlilik (md. 28(3)(b)): Verileri işlemeye yetkili tüm kişiler gizlilik taahhüdünde bulunmuştur veya uygun bir yasal sır saklama yükümlülüğüne tabidir.

c) Teknik ve idari tedbirler (md. 32 / md. 28(3)(c)): Veritabanı düzeyinde kiracı ayrımı (Row-Level Security), kriptografik sağlama toplamları (SHA-256), kayda alınmış belgelerin WORM arşivlemesi (7 yıl, Almanya'daki kuruluşlar için 8 yıl kilit), iletim şifrelemesi (TLS) ve Argon2id ile parola özetleme.

d) Alt işleyenler (md. 28(3)(d) ve (4)): Veri sorumlusu, kamuya açık listedeki alt işleyenler için genel yetki verir (Ek IV). Veri işleyen, bir alt işleyenin eklenmesini veya değiştirilmesini en az 14 gün önceden bildirir; ona aynı veri koruma yükümlülüklerini yükler ve ondan sorumludur (Madde 7.7).

e) İlgili kişi hakları ve silme (md. 28(3)(e) ve (g)): İlgili kişi haklarının (bilgi edinme, düzeltme, silme) yerine getirilmesinde destek. Sözleşme ilişkisi sona erdikten sonra, talep üzerine veriler eksiksiz teslim edilir (dışa aktarım) veya silinir. Veri sorumlusu bunun için kuruluş ayarlarında seçim yapar: Kapatma halinde veriler salt okunur ve dışa aktarılabilir biçimde saklanmaya devam eder ve BAO § 132'ye göre saklama süresi bittikten sonra otomatik olarak silinir (Avusturya'daki kuruluşlar için; aksi halde veri sorumlusu kuruluşu sildiğinde). Hemen silme halinde veriler veri sorumlusunun açık talimatı üzerine hemen silinir; yasal saklama yükümlülüklerini (özellikle BAO § 132 ve Avusturya Ticaret Kanunu [UGB] § 212 ya da Almanya'da AO § 147 ve HGB § 257) bu durumda veri sorumlusu, örneğin daha önce oluşturduğu dışa aktarımla, kendisi yerine getirir. Arşivde saklama kilidi (Object Lock) altındaki dosyalar kilit bitmeden hiç kimse tarafından silinemez; o zamana kadar erişilemez biçimde saklanır ve sonrasında otomatik olarak silinir. Silinen veriler, şifrelenmiş yedeklerde bu yedeklerin 30 günlük süresi dolana kadar bulunmaya devam eder.

f) İhlallerin bildirilmesi (md. 28(3)(f), md. 33): Veri işleyen, bir kişisel veri ihlalini öğrendikten sonra gecikmeksizin, en geç 48 saat içinde veri sorumlusuna bildirir ve Madde 9 uyarınca ona destek olur.

g) Hukuka aykırı talimatlar ve denetimler (md. 28(3)(h)): Veri işleyen bir talimatı hukuka aykırı bulursa veri sorumlusunu derhal bilgilendirir. Yükümlülüklere uyumu göstermek için gereken bilgileri sağlar ve Madde 7.6 uyarınca denetimlere izin verir.

3. Standart sözleşme maddeleri, alt işleyenler ve sözleşmenin kurulması

Bu sayfaya ek olarak, Avrupa Komisyonu'nun 2021/915 sayılı Uygulama Kararı (AB) kapsamındaki standart sözleşme maddeleri Ek I–IV ile birlikte (Bölüm 4 ve aşağıdaki ekler) uygulanır ve bu sözleşmenin parçasıdır; çelişki halinde maddeler önceliklidir. Veri işleyen, bir alt işleyenin eklenmesini veya değiştirilmesini en az 14 gün önceden bildirir; veri sorumlusu haklı bir nedenle itiraz eder ve bir çözüm bulunamazsa sözleşmeyi değişiklik tarihi itibarıyla feshedebilir; sonraki döneme ait ödenmiş ücretler kıst esasına göre iade edilir.

AVV, Hizmet Şartlarının (madde 9) parçasıdır ve kayıt ile birlikte yapılır. İmzalı bir nüshayı contact@fluxonlab.com adresinden talep edebilirsiniz (konu: Auftragsverarbeitung (AVV)).

4. Standart sözleşme maddeleri (2021/915 sayılı Uygulama Kararı (AB))

Maddelerin resmî Türkçe metni yoktur; aşağıda resmî İngilizce metin değiştirilmeden yer alır (ABl. L 199, 7.6.2021, s. 18; EUR-Lex); bağlayıcı olan Almanca metindir. Madde 1(a) ile Madde 8 ve 9'da Seçenek 1 (2016/679 sayılı Tüzük (AB)), Madde 7.7'de 14 günlük süreyle Seçenek 2 (genel yazılı yetki) seçilmiştir. Ek I–IV (İngilizce) aşağıdadır.

SECTION I

Clause 1

Purpose and scope

(a)The purpose of these Standard Contractual Clauses (the Clauses) is to ensure compliance with Article 28(3) and (4) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
(b)The controllers and processors listed in Annex I have agreed to these Clauses in order to ensure compliance with Article 28(3) and (4) of Regulation (EU) 2016/679 and/or Article 29(3) and (4) of Regulation (EU) 2018/1725.
(c)These Clauses apply to the processing of personal data as specified in Annex II.
(d)Annexes I to IV are an integral part of the Clauses.
(e)These Clauses are without prejudice to obligations to which the controller is subject by virtue of Regulation (EU) 2016/679 and/or Regulation (EU) 2018/1725.
(f)These Clauses do not by themselves ensure compliance with obligations related to international transfers in accordance with Chapter V of Regulation (EU) 2016/679 and/or Regulation (EU) 2018/1725.

Clause 2

Invariability of the Clauses

(a)The Parties undertake not to modify the Clauses, except for adding information to the Annexes or updating information in them.
(b)This does not prevent the Parties from including the standard contractual clauses laid down in these Clauses in a broader contract, or from adding other clauses or additional safeguards provided that they do not directly or indirectly contradict the Clauses or detract from the fundamental rights or freedoms of data subjects.

Clause 3

Interpretation

(a)Where these Clauses use the terms defined in Regulation (EU) 2016/679 or Regulation (EU) 2018/1725 respectively, those terms shall have the same meaning as in that Regulation.
(b)These Clauses shall be read and interpreted in the light of the provisions of Regulation (EU) 2016/679 or Regulation (EU) 2018/1725 respectively.
(c)These Clauses shall not be interpreted in a way that runs counter to the rights and obligations provided for in Regulation (EU) 2016/679 / Regulation (EU) 2018/1725 or in a way that prejudices the fundamental rights or freedoms of the data subjects.

Clause 4

Hierarchy

In the event of a contradiction between these Clauses and the provisions of related agreements between the Parties existing at the time when these Clauses are agreed or entered into thereafter, these Clauses shall prevail.

Clause 5 - Optional

Docking clause

(a)Any entity that is not a Party to these Clauses may, with the agreement of all the Parties, accede to these Clauses at any time as a controller or a processor by completing the Annexes and signing Annex I.
(b)Once the Annexes in (a) are completed and signed, the acceding entity shall be treated as a Party to these Clauses and have the rights and obligations of a controller or a processor, in accordance with its designation in Annex I.
(c)The acceding entity shall have no rights or obligations resulting from these Clauses from the period prior to becoming a Party.

SECTION II

OBLIGATIONS OF THE PARTIES

Clause 6

Description of processing(s)

The details of the processing operations, in particular the categories of personal data and the purposes of processing for which the personal data is processed on behalf of the controller, are specified in Annex II.

Clause7

Obligations of the Parties

7.1. Instructions

(a)The processor shall process personal data only on documented instructions from the controller, unless required to do so by Union or Member State law to which the processor is subject. In this case, the processor shall inform the controller of that legal requirement before processing, unless the law prohibits this on important grounds of public interest. Subsequent instructions may also be given by the controller throughout the duration of the processing of personal data. These instructions shall always be documented.
(b)The processor shall immediately inform the controller if, in the processor’s opinion, instructions given by the controller infringe Regulation (EU) 2016/679 / Regulation (EU) 2018/1725 or the applicable Union or Member State data protection provisions.

7.2. Purpose limitation

The processor shall process the personal data only for the specific purpose(s) of the processing, as set out in Annex II, unless it receives further instructions from the controller.

7.3. Duration of the processing of personal data

Processing by the processor shall only take place for the duration specified in Annex II.

7.4. Security of processing

(a)The processor shall at least implement the technical and organisational measures specified in Annex III to ensure the security of the personal data. This includes protecting the data against a breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access to the data (personal data breach). In assessing the appropriate level of security, the Parties shall take due account of the state of the art, the costs of implementation, the nature, scope, context and purposes of processing and the risks involved for the data subjects.
(b)The processor shall grant access to the personal data undergoing processing to members of its personnel only to the extent strictly necessary for implementing, managing and monitoring of the contract. The processor shall ensure that persons authorised to process the personal data received have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

7.5. Sensitive data

If the processing involves personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data or biometric data for the purpose of uniquely identifying a natural person, data concerning health or a person’s sex life or sexual orientation, or data relating to criminal convictions and offences (“sensitive data”), the processor shall apply specific restrictions and/or additional safeguards.

7.6. Documentation and compliance

(a)The Parties shall be able to demonstrate compliance with these Clauses.
(b)The processor shall deal promptly and adequately with inquiries from the controller about the processing of data in accordance with these Clauses.
(c)The processor shall make available to the controller all information necessary to demonstrate compliance with the obligations that are set out in these Clauses and stem directly from Regulation (EU) 2016/679 and/or Regulation (EU) 2018/1725. At the controller’s request, the processor shall also permit and contribute to audits of the processing activities covered by these Clauses, at reasonable intervals or if there are indications of non-compliance. In deciding on a review or an audit, the controller may take into account relevant certifications held by the processor.
(d)The controller may choose to conduct the audit by itself or mandate an independent auditor. Audits may also include inspections at the premises or physical facilities of the processor and shall, where appropriate, be carried out with reasonable notice.
(e)The Parties shall make the information referred to in this Clause, including the results of any audits, available to the competent supervisory authority/ies on request.

7.7. Use of sub-processors

(a)GENERAL WRITTEN AUTHORISATION: The processor has the controller’s general authorisation for the engagement of sub-processors from an agreed list. The processor shall specifically inform in writing the controller of any intended changes of that list through the addition or replacement of sub-processors at least 14 days in advance, thereby giving the controller sufficient time to be able to object to such changes prior to the engagement of the concerned sub-processor(s). The processor shall provide the controller with the information necessary to enable the controller to exercise the right to object.
(b)Where the processor engages a sub-processor for carrying out specific processing activities (on behalf of the controller), it shall do so by way of a contract which imposes on the sub-processor, in substance, the same data protection obligations as the ones imposed on the data processor in accordance with these Clauses. The processor shall ensure that the sub-processor complies with the obligations to which the processor is subject pursuant to these Clauses and to Regulation (EU) 2016/679 and/or Regulation (EU) 2018/1725.
(c)At the controller’s request, the processor shall provide a copy of such a sub-processor agreement and any subsequent amendments to the controller. To the extent necessary to protect business secret or other confidential information, including personal data, the processor may redact the text of the agreement prior to sharing the copy.
(d)The processor shall remain fully responsible to the controller for the performance of the sub-processor’s obligations in accordance with its contract with the processor. The processor shall notify the controller of any failure by the sub-processor to fulfil its contractual obligations.
(e)The processor shall agree a third party beneficiary clause with the sub-processor whereby - in the event the processor has factually disappeared, ceased to exist in law or has become insolvent - the controller shall have the right to terminate the sub-processor contract and to instruct the sub-processor to erase or return the personal data.

7.8. International transfers

(a)Any transfer of data to a third country or an international organisation by the processor shall be done only on the basis of documented instructions from the controller or in order to fulfil a specific requirement under Union or Member State law to which the processor is subject and shall take place in compliance with Chapter V of Regulation (EU) 2016/679 or Regulation (EU) 2018/1725.
(b)The controller agrees that where the processor engages a sub-processor in accordance with Clause 7.7. for carrying out specific processing activities (on behalf of the controller) and those processing activities involve a transfer of personal data within the meaning of Chapter V of Regulation (EU) 2016/679, the processor and the sub-processor can ensure compliance with Chapter V of Regulation (EU) 2016/679 by using standard contractual clauses adopted by the Commission in accordance with of Article 46(2) of Regulation (EU) 2016/679, provided the conditions for the use of those standard contractual clauses are met.

Clause 8

Assistance to the controller

(a)The processor shall promptly notify the controller of any request it has received from the data subject. It shall not respond to the request itself, unless authorised to do so by the controller.
(b)The processor shall assist the controller in fulfilling its obligations to respond to data subjects’ requests to exercise their rights, taking into account the nature of the processing. In fulfilling its obligations in accordance with (a) and (b), the processor shall comply with the controller’s instructions
(c)In addition to the processor’s obligation to assist the controller pursuant to Clause 8(b), the processor shall furthermore assist the controller in ensuring compliance with the following obligations, taking into account the nature of the data processing and the information available to the processor:
(1)the obligation to carry out an assessment of the impact of the envisaged processing operations on the protection of personal data (a ‘data protection impact assessment’) where a type of processing is likely to result in a high risk to the rights and freedoms of natural persons;
(2)the obligation to consult the competent supervisory authority/ies prior to processing where a data protection impact assessment indicates that the processing would result in a high risk in the absence of measures taken by the controller to mitigate the risk;
(3)the obligation to ensure that personal data is accurate and up to date, by informing the controller without delay if the processor becomes aware that the personal data it is processing is inaccurate or has become outdated;
(4)the obligations in Article 32 of Regulation (EU) 2016/679.
(d)The Parties shall set out in Annex III the appropriate technical and organisational measures by which the processor is required to assist the controller in the application of this Clause as well as the scope and the extent of the assistance required.

Clause 9

Notification of personal data breach

In the event of a personal data breach, the processor shall cooperate with and assist the controller for the controller to comply with its obligations under Articles 33 and 34 of Regulation (EU) 2016/679 or under Articles 34 and 35 of Regulation (EU) 2018/1725, where applicable, taking into account the nature of processing and the information available to the processor.

9.1 Data breach concerning data processed by the controller

In the event of a personal data breach concerning data processed by the controller, the processor shall assist the controller:
(a)in notifying the personal data breach to the competent supervisory authority/ies, without undue delay after the controller has become aware of it, where relevant/(unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons);
(b)in obtaining the following information which, pursuant to Article 33(3) of Regulation (EU) 2016/679, shall be stated in the controller’s notification, and must at least include:
(1)the nature of the personal data including where possible, the categories and approximate number of data subjects concerned and the categories and approximate number of personal data records concerned;
(2)the likely consequences of the personal data breach;
(3)the measures taken or proposed to be taken by the controller to address the personal data breach, including, where appropriate, measures to mitigate its possible adverse effects.
Where, and insofar as, it is not possible to provide all this information at the same time, the initial notification shall contain the information then available and further information shall, as it becomes available, subsequently be provided without undue delay.
(c)in complying, pursuant to Article 34 of Regulation (EU) 2016/679, with the obligation to communicate without undue delay the personal data breach to the data subject, when the personal data breach is likely to result in a high risk to the rights and freedoms of natural persons.

9.2 Data breach concerning data processed by the processor

In the event of a personal data breach concerning data processed by the processor, the processor shall notify the controller without undue delay after the processor having become aware of the breach. Such notification shall contain, at least:
(a)a description of the nature of the breach (including, where possible, the categories and approximate number of data subjects and data records concerned);
(b)the details of a contact point where more information concerning the personal data breach can be obtained;
(c)its likely consequences and the measures taken or proposed to be taken to address the breach, including to mitigate its possible adverse effects.
Where, and insofar as, it is not possible to provide all this information at the same time, the initial notification shall contain the information then available and further information shall, as it becomes available, subsequently be provided without undue delay.
The Parties shall set out in Annex III all other elements to be provided by the processor when assisting the controller in the compliance with the controller’s obligations under Articles 33 and 34 of Regulation (EU) 2016/679.

SECTION III

FINAL PROVISIONS

Clause 10

Non-compliance with the Clauses and termination

(a)Without prejudice to any provisions of Regulation (EU) 2016/679 and/or Regulation (EU) 2018/1725, in the event that the processor is in breach of its obligations under these Clauses, the controller may instruct the processor to suspend the processing of personal data until the latter complies with these Clauses or the contract is terminated. The processor shall promptly inform the controller in case it is unable to comply with these Clauses, for whatever reason.
(b)The controller shall be entitled to terminate the contract insofar as it concerns processing of personal data in accordance with these Clauses if:
(1)the processing of personal data by the processor has been suspended by the controller pursuant to point (a) and if compliance with these Clauses is not restored within a reasonable time and in any event within one month following suspension;
(2)the processor is in substantial or persistent breach of these Clauses or its obligations under Regulation (EU) 2016/679 and/or Regulation (EU) 2018/1725;
(3)the processor fails to comply with a binding decision of a competent court or the competent supervisory authority/ies regarding its obligations pursuant to these Clauses or to Regulation (EU) 2016/679 and/or Regulation (EU) 2018/1725.
(c)The processor shall be entitled to terminate the contract insofar as it concerns processing of personal data under these Clauses where, after having informed the controller that its instructions infringe applicable legal requirements in accordance with Clause 7.1 (b), the controller insists on compliance with the instructions.
(d)Following termination of the contract, the processor shall, at the choice of the controller, delete all personal data processed on behalf of the controller and certify to the controller that it has done so, or, return all the personal data to the controller and delete existing copies unless Union or Member State law requires storage of the personal data. Until the data is deleted or returned, the processor shall continue to ensure compliance with these Clauses.

Annex I – List of parties

Controller: the customer, with the name, address and contact details given at registration and in the organisation's profile. Signature and date: acceptance at registration (electronic); a signed copy on request.

Processor: FluxonLab (sole proprietorship, owner Çağrı Bozgeyik), Arndtstraße 68, Tür 3, 1120 Wien, Austria; data protection contact: contact@fluxonlab.com. No data protection officer has been appointed.

Annex II – Description of the processing

Categories of data subjects: employees, officers, customers, suppliers and other business partners of the controller and the users of its organisation.

Categories of personal data: invoice and document data (names, addresses, VAT IDs, bank details/IBAN, amounts, line items), booking details, imported bank transactions, master data of business partners including their e-mail addresses, questions and answers in "Ask Saldek", text created from voice recordings, user data of the organisation (name, e-mail address, role).

Sensitive data: processing of special categories is not intended. Where a document exceptionally contains such data (for example a pharmacy invoice), the same measures under Annex III apply.

Nature of the processing: storing, reading, structuring, matching, transmitting to the sub-processors in Annex IV, archiving, exporting, deleting.

Purposes: reading documents, booking proposals, bank reconciliation, duplicate checks, answers in "Ask Saldek" (questions and matching extracts sent to AI services), converting voice notes and voice input to text, creating and sending invoices, importing from connected mailboxes and storage, document intake by e-mail via the organisation's intake address, exports (DATEV, BMD), tamper-proof archiving of posted documents – in each case to provide Saldek under the terms.

Duration: the term of the contract; then until deletion under clause 2 e, including the lock periods of posted documents (7 years, 8 years for organisations in Germany).

Sub-processors: subject matter, nature and duration as above, limited to the purpose stated for each in Annex IV.

Annex III – Technical and organisational measures

  • Tenant separation at database level (row-level security with forced policies; the application uses a role without bypass rights).
  • Encryption in transit (TLS) and of backups; document files in the archive in the Frankfurt am Main region.
  • Immutability of posted documents: WORM storage (Object Lock in compliance mode) with SHA-256 checksums; journals append-only.
  • Access control: passwords hashed with Argon2id, roles and permissions per organisation, scoped keys, a second factor (TOTP) for platform administrators.
  • Logging: a change log per organisation; sign-in and security logs are deleted after 90 days.
  • Data minimisation towards AI services: IBANs, e-mail addresses and phone numbers in booking details, bank transactions and the extracts for "Ask Saldek" are masked before transmission; the "Without AI" mode transmits nothing; customer data is not used to train models.
  • Availability: encrypted backups, kept for 30 days.
  • Personal data breaches: notification to the controller without undue delay and at the latest within 48 hours of becoming aware, with the information under Clause 9.2; further information as it becomes available.
  • Assistance with data subject rights: export, rectification and erasure in the application; requests to contact@fluxonlab.com.

Annex IV – List of sub-processors

The controller authorises the following sub-processors. Purpose, location, transfer basis and contract are listed in the sub-processor list as amended from time to time; changes are announced at least 14 days in advance under Clause 7.7.

  • Hetzner Online GmbH — Germany
  • Amazon Web Services EMEA SARL, Luxembourg — Germany (AWS region Frankfurt am Main) for the document files; the backups in an AWS region in the EU
  • TypeSafe AI, Inc., San Francisco (model “Jev”) — USA
  • OpenAI Ireland Ltd, Dublin (model “gpt-6-luna”) — USA (processing by affiliates of OpenAI)
  • Google Cloud EMEA Limited, Dublin (model “gemini-3.5-flash-lite”) — USA and other countries in which Google operates data centres
  • Microsoft Ireland Operations Limited, Dublin (Azure Speech, model “MAI-Transcribe-2”) — Ireland (Azure region North Europe)
  • OpenAI Ireland Ltd, Dublin (model “gpt-transcribe”) — USA (processing by affiliates of OpenAI)
  • Stripe Payments Europe, Ltd. — Ireland (EU); disclosure to Stripe, Inc. (USA) possible
  • Functional Software, Inc. (Sentry), San Francisco — Germany (Sentry’s EU data region, Frankfurt am Main); administrative data and access by Sentry also in the USA
  • Plus Five Five, Inc., San Francisco (Resend) — USA (according to Resend, all data is stored in the USA, including message contents and attachments, metadata, logs and account data; the Ireland region only determines the sending route)
  • Mailgun Technologies, Inc. (Mailgun EU) — Mailgun’s EU region (data centres in Germany and Belgium); access for support and operations also from the USA
  • Google LLC, Mountain View (Google account: Google Drive and Gmail mailbox) — USA and other countries in which Google operates data centres